Windows 8 issues - USB display adapter

[hba]

Originally Posted by Wim

Your problem looked similar to others on this thread, which has been fixed in 7.1. It has been hard to reproduce internally, which is why we thought it was related to other bug fixes in 7.1.

However your logs clearly show that it is still there on your system, and we have reproduced something similar (although it happens a lot less often so looks timing related).

Our next release is at the end of January, so hopefully we will have a fix in this release as its frustrating that this is still happening.

Wim

You are running out of time and I'm so running out of patience. You promised a new driver by the end of January. January is rapidly running out and there is still no working driver in sight. What's happening DisplayLink?

[Wim]

It's now released and on our website.

Wim

[hba]

Tried new driver 7.1M1. Cleaned out the old install, restarted, installed new driver, plugged in the graphics, drivers configured and the system was restarted. Upon restart the system logd on and logs off several times and ending with all three monitors turned on but with black screens except for the mousecursor (????) which can travel on all three monitors.

This is the EXACTLY same behavior as earlier. Come on DisplayLink, get into the fight, will you. It's now more than 3 months since Windows 8 where released and you still haven't delivered a working solution for my hardware.
This is quite honestly intolerable!

Henrik

[ucleadguitar]

I am having this same FLASH issue with the latest AMD Catalyst drivers and the latest DisplayLink drivers. How can I get this resolved?

[Wim]

Originally Posted by ucleadguitar

I am having this same FLASH issue with the latest AMD Catalyst drivers and the latest DisplayLink drivers. How can I get this resolved?

What do you mean by FLASH issue? Screen flash? Adobe Flash?

You need to post more information if you want help debugging this.

Wim

[hba]

Hello..knock-knock! Is anyone at home????

It's now almost 2 weeks since a reply. Have you guys given up on me? Is it time to return my plugable adapter?

Regards Henrik

[sfted999]

Bump. Bump.

[bathomps]

I put off installing Win8 as long as I could due to instability in the DisplayLink adapter. I had hoped it had been solved by now. I have a Lenovo W520 and using the adapter for a third monitor worked great in Win7.

Now when I attach the device it blinks the monitors many times, then logs me out. I log in and it repeats. Have to unplug the adapter or the computer is useless, but now unfortunately so is my 3rd monitor.

Attached are my support logs.

[Wim]

Originally Posted by hba

Tried new driver 7.1M1. Cleaned out the old install, restarted, installed new driver, plugged in the graphics, drivers configured and the system was restarted. Upon restart the system logd on and logs off several times and ending with all three monitors turned on but with black screens except for the mousecursor (????) which can travel on all three monitors.

This is the EXACTLY same behavior as earlier. Come on DisplayLink, get into the fight, will you. It's now more than 3 months since Windows 8 where released and you still haven't delivered a working solution for my hardware.
This is quite honestly intolerable!

So we have been trying to reproduce what you are seeing, and looking at the original logs you posted, this should be fixed in 7.1 M1. The logout issue doesn't seem to be coming up from other users either. So I wonder if there is something else wrong.

Can you post the logs with 7.1 M1 installed and the problem reproduced. I want to check its still the same issue and not something different. Probably best to post in a separate thread as this one has lots of different issues.

Wim

[hba]

Originally Posted by Wim

So we have been trying to reproduce what you are seeing, and looking at the original logs you posted, this should be fixed in 7.1 M1. The logout issue doesn't seem to be coming up from other users either. So I wonder if there is something else wrong.

Can you post the logs with 7.1 M1 installed and the problem reproduced. I want to check its still the same issue and not something different. Probably best to post in a separate thread as this one has lots of different issues.

Wim

Hello Wim,

I've now tried installing the drivers. Curiously though, the installer never report it's done? Is that normal behavior for the installer?
After a restart I plug in the graphics adapter, and the installer ends with a demand for a restart. I choose to wait the restart, and ran the support tool. If I do allow the restart, the flashing begins when the log on-screen appears.
The tray-icon never appears in the tray???

How come that when installing vers. DL Graphics 7.1.45135 and DL Core 7.1.45125 the device manager shows Plugable USB3-HDMI-DVI
vers. 7.0.43526.0/11-20-2012 and DisplayLink Display Adapter (4301) 7.0.41409.0/09-04-2012?? Isn't that fairly old drivers?

Regards Henrik