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Thread Tools | Search this Thread | Display Modes |
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08-13-2021, 10:36 AM
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#1 |
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Senior Member
Join Date: Sep 2015
Posts: 1,685
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Hello Daniel,
Would you list make and model of all the devices and how they are connected? We also need details about the laptop: year, model, processor. Without information, it is not possible to make any recommendation. Regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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08-15-2021, 07:59 AM
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#2 |
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Junior Member
Join Date: Aug 2021
Posts: 2
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Hi Alban,
See attached screenshots with Mac details, and System Information with and without the docking station connected. Daniel Z. Last edited by MacDan; 08-15-2021 at 11:10 PM. |
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08-15-2021, 12:14 PM
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#3 |
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Senior Member
Join Date: Sep 2015
Posts: 1,685
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Thank you,
The HP USB-C Elite Dock G4 is not using DisplayLink technology, therefore the DisplayLink Manager app won't affect its functionality. https://support.hp.com/gb-en/document/c05861464 That's an MST dock and Apple macOS doesn't support MST, so all external screens are expected to be the same. The latest dock in HP portfolio they created with DisplayLink technology is the HP Universal USB-C/A G2. https://www.hp.com/gb-en/shop/Produc...pt=ABU&sel=ACC Regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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| Tags |
| bigsur, no monitor detected, usb display adapter |
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Hybrid Mode
