Issue with a Startech.com dockingstation

EverEve · 09-20-2021, 09:56 AM

Update: after thee weeks the issue has happened again.

I don't like the idea of using the Ethernet port on the notebook but maybe it's the only solution available (other than using the wi-fi network).

Any suggestion?
Thanks.

KatarzynaCzaja · 09-21-2021, 12:26 PM

Hello,

Is the Ethernet the only one having issues?
Do you see other issues as well?

Best regards,
Katarzyna

EverEve · 09-21-2021, 12:45 PM

Hello, the problem I think is in the ethernet adapter but it somehow "resonates" even in the monitor connection since when the link goes down also the monitor starts to flicker.

IMHO the problem is in the DL-3900 chipset.
But, as far as I understand, DisplayLink doesn't release any firmware upgrade.

09-21-2021, 12:26 PM	#2
KatarzynaCzaja DisplayLink Tech Support Join Date: Apr 2020 Posts: 461	Hello, Is the Ethernet the only one having issues? Do you see other issues as well? Best regards, Katarzyna __________________ Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: Where to download the latest Windows drivers How to clean up a corrupted installation How to report Windows issues to DisplayLink for a speedy resolution How to report macOS issues to DisplayLink for a speedy resolution

09-21-2021, 12:45 PM	#3
EverEve Junior Member Join Date: Aug 2021 Posts: 9	Hello, the problem I think is in the ethernet adapter but it somehow "resonates" even in the monitor connection since when the link goes down also the monitor starts to flicker. IMHO the problem is in the DL-3900 chipset. But, as far as I understand, DisplayLink doesn't release any firmware upgrade. Last edited by EverEve; 09-22-2021 at 06:35 AM.

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09-20-2021, 09:56 AM	#1
EverEve Junior Member Join Date: Aug 2021 Posts: 9	Update: after thee weeks the issue has happened again. I don't like the idea of using the Ethernet port on the notebook but maybe it's the only solution available (other than using the wi-fi network). Any suggestion? Thanks.