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#5 |
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Junior Member
Join Date: Dec 2021
Posts: 2
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Noticed the usb connection drop after ~1hr usage. I could collect the logs using DLSupportTool (https://synaptics.com/products/displ...x-support-tool).
Noticed the following errors in dmesg associated to usb connection: [ 1473.657317] usb 2-1.1: Disable of device-initiated U1 failed. [ 1473.668280] usb 2-1.1: Disable of device-initiated U2 failed. [ 1473.668385] cdc_ncm 2-1.1:1.5 enx0c379621a317: unregister 'cdc_ncm' usb-0000:00:14.0-1.1, CDC NCM [ 1473.723868] usb 2-1.1: Set SEL for device-initiated U1 failed. [ 1473.730972] usb 2-1.1: Set SEL for device-initiated U2 failed. [ 1474.065826] usb 2-1.1: reset SuperSpeed Gen 1 USB device number 7 using xhci_hcd [ 1474.101742] usb 2-1.1: Warning! Unlikely big volume range (=767), cval->res is probably wrong. [ 1474.101746] usb 2-1.1: [4] FU [Mic Capture Volume] ch = 2, val = -4592/7680/16 [ 1474.102340] usb 2-1.1: Warning! Unlikely big volume range (=672), cval->res is probably wrong. Please verify the root cause of it. Full logs attached. |
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