10-second delay launched "Metro" apps

jimmyzshack · 02-06-2013, 01:30 PM

Forgot to mention the this issue is happening even when you're not plugged into the displaylink device. As long as the driver is install you have this delay.

KenB · 02-06-2013, 01:32 PM

True. I just tried the older Lenovo-provided firmware and drivers (likely supplied to them by DisplayLink) and got the same launch delay. This at least means that the problem wasn't introduced with the newest code from last week.

jimmyzshack · 02-14-2013, 02:36 PM

Is this issue being addressed? This is very aggravating? It takes 20 sec to open the "metro" mail app with the driver installed. it takes 2 sec if i uninstall the displaylink driver.

Wim · 02-19-2013, 04:13 PM

We're trying to reproduce this. To help can you tell us what PC system specs you have to see if there is some correlation with the GPU?

Wim

odiHnaD · 02-20-2013, 04:14 PM

Quote:

Originally Posted by Wim

We're trying to reproduce this. To help can you tell us what PC system specs you have to see if there is some correlation with the GPU?

Wim

I'm experience the same delayed Modern/Metro app launching issue, this is from a Surface Pro 128GB. I have attached diag as well.

jimmyzshack · 02-20-2013, 04:15 PM

the surface pro and the dell xps 12 both use the intel HD Graphics 4000 video card

KenB · 02-20-2013, 04:29 PM

My computer is also running the Intel HD Graphics 4000.
Driver version 9.17.10.2932 (dated 12/12/12).

Wim, what additional information do you want and how can I collect it easily?

02-20-2013, 04:29 PM	#7
KenB Junior Member Join Date: Feb 2013 Posts: 5	ThinkPad X1 Carbon also Intel 4000 My computer is also running the Intel HD Graphics 4000. Driver version 9.17.10.2932 (dated 12/12/12). Wim, what additional information do you want and how can I collect it easily?

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02-06-2013, 01:30 PM	#1
jimmyzshack Junior Member Join Date: Feb 2013 Posts: 7	Forgot to mention the this issue is happening even when you're not plugged into the displaylink device. As long as the driver is install you have this delay.

02-06-2013, 01:32 PM	#2
KenB Junior Member Join Date: Feb 2013 Posts: 5	True. I just tried the older Lenovo-provided firmware and drivers (likely supplied to them by DisplayLink) and got the same launch delay. This at least means that the problem wasn't introduced with the newest code from last week.

02-14-2013, 02:36 PM	#3
jimmyzshack Junior Member Join Date: Feb 2013 Posts: 7	Is this issue being addressed? This is very aggravating? It takes 20 sec to open the "metro" mail app with the driver installed. it takes 2 sec if i uninstall the displaylink driver.

02-19-2013, 04:13 PM	#4
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	We're trying to reproduce this. To help can you tell us what PC system specs you have to see if there is some correlation with the GPU? Wim

02-20-2013, 04:15 PM	#6
jimmyzshack Junior Member Join Date: Feb 2013 Posts: 7	the surface pro and the dell xps 12 both use the intel HD Graphics 4000 video card