Problem with Fujitsu PR09

[gavod]

Ah! It was hidden on my machine. I followed the instructions here to add the option to my Power Options:

https://www.tenforums.com/tutorials/...dows-10-a.html

So that has let me switch it to "Off" when Plugged in, and we'll see what happens...
Fingers crossed, as this has been irritating me for almost a year now.

[gavod]

Thanks: I'd just found that!
Swiching off PCI Express power saving was suggested to me when I was fighting this a year ago, but at that time when I discovered that the options weren't available on my machine I didn't find anything about adding them to Power Management settings so I gave up. The tutorial is dated December 2021.
I'm now running with the network through the PR09 and so far so good. It usually dies within a day or two, so I should know by the end of the week.
For the first time since I started on this I am reasonably confident that it might work, so thanks for resurrecting this thread!

[AlbanRampon]

Hello all,

We are working with companies on the laptop side to get this properly addressed without having to edit settings.

For convenience, we made a tool to disable these power management settings when the laptop is AC powered: https://synaptics.com/products/displ...ndows-lpm-tool
Also, this is temporarily rolled out as part of our EXE/MSI installer from 10.2 M0, with the intent to stop deploying that change when the issue is properly addressed: most people won't read the forums.

Regards,
Alban

[gavod]

That's potentially helpful, but when you say "AC powered", does that also include being powered through the port replicator (via USB)?

[AlbanRampon]

Yes, I mean when the laptop is not running on battery.
It could be charging through the dock (via USB Power Delivery) or a separate power supply (barrel or USB Power Delivery), Windows doesn't make the distinction.