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04-04-2022, 12:22 PM
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#3 |
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Senior Member
Join Date: Sep 2015
Posts: 1,685
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Hello,
A support person would need to look at the logs to understand why the monitor isn't seen. It is peculiar that the issue occurs both on HDMI and DP, but we can't really make an hypothesis only based on that. The last link in my forum signature gives how to collect these logs and send them to create a support ticket. Regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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| dell d6000, dell xps, macbook pro |
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