D6000 not detecting S2721QS monitor

fuelof · 04-08-2022, 02:17 PM

Thanks again sir,

I'm attempting to report this to Dell to use the limited hardware warranty, as this was purchased in May of last year. I'll update after they assess this issue. Unfortunate the images were too large. To your questions:

Could you check there isn't any bent pin on the USB-C connector?
Nothing appears bent.
Was the update tool successful?
Yes.
Have you power-cycled the dock after running the Dell updater?
Yes

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04-08-2022, 02:17 PM	#8
fuelof Junior Member Join Date: Mar 2022 Posts: 6	Thanks again sir, I'm attempting to report this to Dell to use the limited hardware warranty, as this was purchased in May of last year. I'll update after they assess this issue. Unfortunate the images were too large. To your questions: Could you check there isn't any bent pin on the USB-C connector? Nothing appears bent. Was the update tool successful? Yes. Have you power-cycled the dock after running the Dell updater? Yes