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05-14-2022, 02:43 PM
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#1 |
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Junior Member
Join Date: May 2022
Posts: 4
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Same here
got the same problem with my 13Inch Mac Book Pro 2020
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05-17-2022, 12:54 PM
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#2 |
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DisplayLink Tech Support
Join Date: Apr 2020
Posts: 461
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Hello,
Thank you for reaching out! Unfortunately each case can be different and therefore we would need more information from each user reporting this issue. Can you please gather logfiles that will show us what is happening in the background and provide more detailed information about your setup, DisplayLink device in use, monitors, connection methods etc? To gather logfiles please fololow the instructions here. And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com Best regards, Katarzyna
__________________
Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: |
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05-17-2022, 03:34 PM
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#3 | |
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Junior Member
Join Date: May 2022
Posts: 2
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Sent log
Thank you, I sent an email with the log information attached.
Quote:
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