Issues w/ Latitude 5400 / Dell D6000 Dock

[psufan32]

Applied the USB-C patch and that seems to have solved the keyboard issues. The mouse can still be a bit jumpy. The issues apply only when using an external mouse and keyboard with USB receivers plugged into the dock. No issues with native keyboard and trackpad.

As for the USB-A port, I've tried my printer, keyboard, and mouse.

Thank you.

[rboerner]

Originally Posted by psufan32

Applied the USB-C patch and that seems to have solved the keyboard issues. The mouse can still be a bit jumpy. The issues apply only when using an external mouse and keyboard with USB receivers plugged into the dock. No issues with native keyboard and trackpad.

As for the USB-A port, I've tried my printer, keyboard, and mouse.

Thank you.

Your latest update suggests that the keyboard and mouse you are using are wireless devices that use a USB wireless receiver 'dongle' to connect to the host. Please correct me if I am mistaken.

Presuming for the moment my impression is correct, the mouse behavior you describe sounds like it could be the result of some type of wireless interference.

To help rule that out, I would suggest moving the wireless receiver for the mouse to a different USB port within the dock to see if the behavior changes.

If changing the location does not change the behavior, adding a short USB 2.0 extension cable to move the wireless receiver further away from the dock may also help.