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Old 07-19-2022, 12:46 PM   #1
Ryann
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Join Date: Jul 2022
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Hello,
Quote:
Originally Posted by rboerner View Post
The 'Login Screen Extension' is optional, it is not required.
When a Mac first boots and presents a login screen, the DisplayLink Manager Application is NOT running. As a result, any DisplayLink display will not work.

Only after the user logs in to the system will the DisplayLink display work.
Thank you for your answer.
Nevertheless, in spite of your explanation I still can't get DisplayLink display to work without adding the Login Screen Extension.

In details (the computer is a laptop, MacBook pro, and I only installed the DisplayLink Manager)

1- I reboot the laptop
2- my laptop is in use, and my personal session opened (so I'm not in the login screen, but in my session, with the Mac Desktop opened)
3- then I go to a room with a DisplayLink display
4- I manually launch the application "DisplayLink Manager"
5- a menubar item appears, and in this menubar item I see always see the message stated above:
"No Displaylink-enabled display connected"

Only if I add the Login Item Extension (and redo the whole scenario above) will the external DisplayLink display be detected.

So I must miss something, but I don't know where...
Regards,
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Old 10-08-2023, 03:55 PM   #2
dds
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Join Date: Jun 2023
Location: KC MO USA
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I was about to ask the same question.

Why doesn't the DL Manager app PKG include the Login Screen Extension launchdaemon for customers rather than making them hunt it down? There is very little info about the Login Screen Extension online. Its frustrating to end-users when they see link in the DL Manager menu bar app stating 'Login Screen Extension is available' - users don't know if this is the actual DL app, or something else. Why put users in a situation in which they dont know if they need the Login Screen Extension daemon or not...until its too late and they are stuck with no video? Just include the agent - or make the PKG installer have the option to install it.

The Login Screen Extension is NOT a System/Kernel Extension at all: Its just a LaunchDaemon (.plit file). These 2 things are not the same at all. Why name it incorrectly? The naming conventions are sloppy and not accurate for the Mac platform.

Another thing annoying about the PKG for the Login Screen Extension:

It contains an "uninstaller app" (named 'DisplayLink Software Uninstaller' - which is vague). But the actual DL Manager PKG does NOT contain any type of uninstaller app. Why not?

The Uninstaller app does NOT explain to the user WHAT is being removed. Is it the full DM Manager app? Or the launch daemon? Or Both? This is lazy development. You should inform your customers about what is happening or about to happen. Im going to GUESS that the 'DisplayLink Software Uninstaller' ONLY removes the LaunchDaemon? Is this correct?

Where is the documentation for the DisplayLink Software Uninstaller or the Login Screen Extension?

Last edited by dds; 10-08-2023 at 04:28 PM.
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