DisplayLinkUserAgent stops working

[rboerner]

Originally Posted by mariospielhofer

Hi,

We are using Macbooks M1 2020, connected to two Dell U2421E displays.
Working with mac os 12.4 and Display Link Manager 1.7.1 in some cases the display link manager stops working.

If for example, the usb c cable is removed from the macbook due to the user is going somewhere else with the macbook and after a while when he is back in his office and reconnects the macbook, the display link manager stops working.

It is necessary to open the activity monitor on the macbook and kill the DisplayLinkUserAgent process.

This issue is occurring since v.1.4. We had several other issues which were fixed with newer versions, but that bug is still a big problem.

Is there any fix for that or setting to change on the mac?
Or some workaround?


Thank you in advance!



BR, Mario Spielhofer

DisplayLink has a process for reporting issues like this, and the process is detailed here --> https://support.displaylink.com/know...to-displaylink

[mariospielhofer]

Hi,

Thanks!

I'll report the issue.


BR, Mario