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08-25-2022, 01:06 PM
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#1 |
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DisplayLink Tech Support
Join Date: Apr 2020
Posts: 461
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Hello,
Can you please ensure there are no loose connections? Also if you have an option swap the video cables with new/different ones. The issue you are seeing is common with damaged or low quality video cables and loose connections. If you have checked this but the issue persists please gather logfiles for further analysis. To do that follow How Can I Report Windows Issues To DisplayLink Thank you.
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Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: |
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09-05-2022, 06:52 AM
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#2 |
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Junior Member
Join Date: Aug 2022
Posts: 2
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Hello everybody,
tried it out, no change. Connecting adapter directly to DP-Port on notebook gives the right result (resolution 1024). I*ve gathered the required information, one time with DP-VGA Adapter connected to PR09, one time connected directly to notebook. I'll send the log directly to the given support-email in the link above (can attach it here on special request). Greetings, Grumpftl |
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