Dock crashing on wake, reset required each time

BunOli · 12-15-2022, 08:21 AM

I have a similar problem with Ventura + DisplayLink V1.8.0.

When the monitors go to standby the program seems to "forget" them after logging in again DisplayLink is still running but it also doesn't show any monitors under Home > "Display Rotation and toggle"...

I have to unplug and replug the dock...

In addition, the unlocking with the AppleWatch in 1.8.0 no longer works ...

rboerner · 12-15-2022, 12:16 PM

If you are experiencing unexpected behavior while using a DisplayLink-based product in conjunction with macOS and the manufacturer of the docking station is unable to assist you, the best path forward would be to report the issue to DisplayLink directly by following this procedure --> https://support.displaylink.com/know...to-displaylink

ambarp · 01-11-2023, 02:35 AM

Same issue. M2 Macbook Air, OSX Ventura (13.0, 13.0.1, and 13.1 all have same issue), dock is shown in system profile but monitors are dead until I unplug/replug the dock to USB after wake.

I used the procedure shown and sent in my system profile before and after wake, e-mailed in the information. I hope it gets resolved! I bought a USB-A "on-off switch" because unplugging and replugging the dock to my machine is becoming a nuisance.

jwduiven · 11-05-2024, 04:12 PM

Did anyone solve this problem?

11-05-2024, 04:12 PM	#4
jwduiven Junior Member Join Date: Nov 2024 Posts: 1	Same issue here with M3 Max Did anyone solve this problem?

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12-15-2022, 08:21 AM	#1
BunOli Junior Member Join Date: Dec 2022 Posts: 3	I have a similar problem with Ventura + DisplayLink V1.8.0. When the monitors go to standby the program seems to "forget" them after logging in again DisplayLink is still running but it also doesn't show any monitors under Home > "Display Rotation and toggle"... I have to unplug and replug the dock... In addition, the unlocking with the AppleWatch in 1.8.0 no longer works ...

12-15-2022, 12:16 PM	#2
rboerner Super Moderator Join Date: Jan 2015 Posts: 626	If you are experiencing unexpected behavior while using a DisplayLink-based product in conjunction with macOS and the manufacturer of the docking station is unable to assist you, the best path forward would be to report the issue to DisplayLink directly by following this procedure --> https://support.displaylink.com/know...to-displaylink

01-11-2023, 02:35 AM	#3
ambarp Junior Member Join Date: Jan 2023 Posts: 1	Same issue. M2 Macbook Air, OSX Ventura (13.0, 13.0.1, and 13.1 all have same issue), dock is shown in system profile but monitors are dead until I unplug/replug the dock to USB after wake. I used the procedure shown and sent in my system profile before and after wake, e-mailed in the information. I hope it gets resolved! I bought a USB-A "on-off switch" because unplugging and replugging the dock to my machine is becoming a nuisance.