Dock crashing on wake, reset required each time

rboerner · 12-15-2022, 12:16 PM

If you are experiencing unexpected behavior while using a DisplayLink-based product in conjunction with macOS and the manufacturer of the docking station is unable to assist you, the best path forward would be to report the issue to DisplayLink directly by following this procedure --> https://support.displaylink.com/know...to-displaylink

ambarp · 01-11-2023, 02:35 AM

Same issue. M2 Macbook Air, OSX Ventura (13.0, 13.0.1, and 13.1 all have same issue), dock is shown in system profile but monitors are dead until I unplug/replug the dock to USB after wake.

I used the procedure shown and sent in my system profile before and after wake, e-mailed in the information. I hope it gets resolved! I bought a USB-A "on-off switch" because unplugging and replugging the dock to my machine is becoming a nuisance.

jwduiven · 11-05-2024, 04:12 PM

Did anyone solve this problem?

11-05-2024, 04:12 PM	#3
jwduiven Junior Member Join Date: Nov 2024 Posts: 1	Same issue here with M3 Max Did anyone solve this problem?

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12-15-2022, 12:16 PM	#1
rboerner Super Moderator Join Date: Jan 2015 Posts: 627	If you are experiencing unexpected behavior while using a DisplayLink-based product in conjunction with macOS and the manufacturer of the docking station is unable to assist you, the best path forward would be to report the issue to DisplayLink directly by following this procedure --> https://support.displaylink.com/know...to-displaylink

01-11-2023, 02:35 AM	#2
ambarp Junior Member Join Date: Jan 2023 Posts: 1	Same issue. M2 Macbook Air, OSX Ventura (13.0, 13.0.1, and 13.1 all have same issue), dock is shown in system profile but monitors are dead until I unplug/replug the dock to USB after wake. I used the procedure shown and sent in my system profile before and after wake, e-mailed in the information. I hope it gets resolved! I bought a USB-A "on-off switch" because unplugging and replugging the dock to my machine is becoming a nuisance.