Wavlink dock & HP computer, continously disconnects

[stubbouk]

Did you by any chance ever receive a fix from WavLink for this

We've just put a load of 250 G8's out there too and are having issues with multiple disconnects on W11

We aren't using the same docks and i've since found other docks that work flawlessly but typically the ones we have tons of are the ones having the issues!

[waqqas]

The same as above, but disabling the displays in Windows display preferences. Again, leaving only the 570 displays (results in the same outcome as above, essentially fixed but leaving me without two of my displays).

[KatarzynaCzaja]

Hello,

As we would have to take a look at each case individually please make sure to gather logfiles and send them along with your detailed problem description here: technical-enquiries@synaptics.com

It is best to include the following information:
- Did you see specific time/pattern of when the disconnections happen?
- Are you losing connection to all peripherals or just some - like monitors, USB devices, audio devices etc.?
- Did you test the dock with another computer to see if the issue carries?
- Did you check the USB cable and the USB port for damage, dirt etc?

Thank you.