Display Link not working after updating to MacOS 13.2.1

[yale1995]

I had the same problem, did anyone manage to solve it?

[Occdoc2000]

AOC monitor using display link stopped working after Mac software upgrade. I was able to solve the issue by plugging in the dual USB connection to the Anker dock I am using. My AOC cord has two USB connectors on one end in case the source does not put out enough of a signal. I'm now wondering if the Mac upgrade changed a power setting that now puts out less of a signal to the AOC monitor. Perhaps that is where the software solution lies.

[stuartbrown]

I updated to 13.2.1 on my Macbook Air M2 this morning and have also experienced this issue since then. I have sent an email to tech support with the required details.

I ran the command mentioned in earlier posts but it made no difference for me.

[macguy]

Hi everyone.

Same here: MBP M2 with Ventura 13.2.1, and with a Dell UD22 USB-C hub.
If I connect two external monitors they are mirrored and the DisplayLink utility displays "no DisplayLink-enabled display detected".

I already tried the permissions reset command, but unfortunately no luck so far.

Any ideas on how to solve this?

[yale1995]

please, if any dell ud22 user manages to solve it, let us know here!!!

[felipej231]

I am having similar issues. The problem goes away once I leave my laptop open. It does seem to be a power issue.

[Joemali]

I have the same problem, the DisplayLink manager cannot detect my external monitor at all.
macOS: Ventura 13.2.1
DisplayLink 1.8.1
Dell Universal Dock (UD22)

[ramzord]

On tuesday 21st apple released 13.3 version of Ventura in beta, so hopefully we will see 13.3 soon and it will be working.

[plasticine]

Originally Posted by ramzord

On tuesday 21st apple released 13.3 version of Ventura in beta, so hopefully we will see 13.3 soon and it will be working.

Makes sense for me , been ghosted by support here and there so better wait for the update to come out and let people suffering form the problem to try it first

[KatarzynaCzaja]

Hello,

Please ensure that you have DisplayLink powered device - so a device that has DisplayLink chip in it. typically there is a sticker with DisplayLink logo on the product itself. But you will also find this information on the manufacturers website in the product description/specifications, user guide etc.

If you have non-DisplayLink product it will not show any monitors detected as the driver will have no device to connect to.

Once you have confirmed that the product is powered by DisplayLink technology please ensure that you do see the docking station under the USB bus as per
My DisplayLink device does not work at all when connecting on macOS X.
If you do not see the device under the USB bus it is worth checking with the manufacturer's website if there are any firmware updates available. If you have further issues please contact the support team directly under: technical-enquiries@synaptics.com

As each case is unique there is no one solution for each user.