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03-27-2023, 10:08 AM
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#12 |
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DisplayLink Tech Support
Join Date: Apr 2020
Posts: 461
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Hello,
Please ensure that you have DisplayLink powered device - so a device that has DisplayLink chip in it. If you have non-DisplayLink product it will not show any monitors detected as the driver will have no device to connect to. Also please ensure that you do see the docking station under the USB bus (as per FAQ I linked on the first page of this thread). If you do not see the device under the USB bus it is worth checking with the manufacturer's website if there are any firmware updates available. If you have further issues please contact the support team directly under: technical-enquiries@synaptics.com Thank you
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Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: |
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