Displaylink not recognizing LG monitor

[mochkal]

Have the same problem but unfortunately didnt found a solution for it.

Monitors are connected via UGREEN USB C Dockingstation, 12 in 1 HDMI & Display Port.

[KatarzynaCzaja]

Originally Posted by mochkal

Have the same problem but unfortunately didnt found a solution for it.

Monitors are connected via UGREEN USB C Dockingstation, 12 in 1 HDMI & Display Port.

Can you please provide more information such as - what are the monitors and if they are using HDMI to HDMI and DisplayPort to DisplayPort cables or different confgurations?

Also do you have DisplayLink Manager installed and started?
If it is not installed please make sure to download it here and you can follow this article for installation information.

If the issue persists please let us know.

[mochkal]

Sure.

Downloaded the latest version of Display Link and also selected the experiments mode with the resolution 3880 & 2560.

Screens are all recognized.

The main problem is that the LG 28 inch (https://www.lg.com/de/monitore/lg-28mq780-b) is only recognized/can be used with a limited resolution.

According to UGREEN, it is not possible to select a lower resolution because the font is too small in the native resolution of 2560x2880.

Is there any way Display Link can add more resolutions?

Thanks very much

[phoinacup]

Originally Posted by mochkal

Sure.

Downloaded the latest version of Display Link and also selected the experiments mode with the resolution 3880 & 2560.

Screens are all recognized.

The main problem is that the LG 28 inch (https://www.lg.com/de/monitore/lg-28mq780-b) is only recognized/can be used with a limited resolution.

According to UGREEN, it is not possible to select a lower resolution because the font is too small in the native resolution of 2560x2880.

Is there any way Display Link can add more resolutions?

Thanks very much

I am experiencing the game thing. How do you fix the resolution issue?