Netflix and Disney Plus has black screen. You can hear the movie but not see it.

[HussamAldeen]

Hi,
I have found a workaround this issue. You will need to disable the "hardware acceleration" in your browser. Safari does not allow this. Chrome on the other hand does. See link below to show you how to disable hardware acceleration in Google Chrome:

https://pureinfotech.com/disable-har...oggle%20switch

[geozu]

Thank you. That worked for me. Now I can watch Netflix or Disney plus on one of my screens.

[JChauvel]

Thank you. It works for me too

[Frank81]

Originally Posted by HussamAldeen

Hi,
I have found a workaround this issue. You will need to disable the "hardware acceleration" in your browser. Safari does not allow this. Chrome on the other hand does. See link below to show you how to disable hardware acceleration in Google Chrome:

https://pureinfotech.com/disable-har...oggle%20switch

That doesn't work for me. I believe browsers have been updated to close this loophole.

The actual issue is DisplayLink, it keeps getting recognized by OSX as a mirroring software, therefore a threat to DRM content. The only solution is for DisplayLink to get an agreement with Apple, but the responsibility lies with DisplayLink.

[dunkirk]

Originally Posted by HussamAldeen

Hi,
I have found a workaround this issue. You will need to disable the "hardware acceleration" in your browser. Safari does not allow this. Chrome on the other hand does. See link below to show you how to disable hardware acceleration in Google Chrome:

https://pureinfotech.com/disable-har...oggle%20switch

I'm gladly reporting this works for me!

M3 + 14.4.1 Sonoma + WL-UG69PD10 quad monitors + DisplayLink driver 1.10.1 build 93

The issue is slightly different though, my Amazon Prime videos are only black screen in fullscreen mode but ok in the regular mode.

[William vL]

If you use Brave as your web browser, do the following to disable hardware acceleration (or as Brave puts it, "graphics acceleration").

Go to "Settings". The Setting screen will appear.
On the left side near the bottom you will see "System", click that.
On the System screen you will see, "Use graphics acceleration when available". If it is on, turn it off and relaunch Brave.

This worked for me. Happy viewing.