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Old 07-07-2023, 07:37 AM   #2
DanielSznicer
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Join Date: Mar 2020
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Quote:
Originally Posted by salgado666 View Post
Working from a Mac Studio, my screens stopped working after updating to the new Sonoma Beta release.

Initially I was having a popup Alert "DisplayLinkUserAgent".
Then, even after rebooting and re-installing the DisplayLink Manager, the screens are blank and only can make it work if I plug a HDMI cable directly to my Mac and login.

I'm using the latest DisplayLink Manager version
Attachment 4395

Is there something I can do to fix this issue?

Cheers,
Hello,

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com
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