No DisplayLink-enabled display detected

solo-act · 07-10-2023, 02:02 PM

Same problem here with 13.4.1
I run 2 external displays and an M2 laptop in clamshell mode hooked up to a dock that relies on DisplayLink software.

When I leave the office, I sleep the machine and power down the monitors. When I return, sometimes both monitors come back up, but mostly either one or both do not come back on and remain black.

If I power cycle the dock, things start working again, but that's not how the DisplayLink driver is supposed to work.

I recorded a log after the problem happened and sent it to DisplayLink. I suggest everyone do the same. Here's the link:

https://support.displaylink.com/know...to-displaylink

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Switch to Linear Mode Switch to Hybrid Mode Threaded Mode

07-10-2023, 02:02 PM	#4
solo-act Junior Member Join Date: Jan 2022 Posts: 29	Same problem here with 13.4.1 I run 2 external displays and an M2 laptop in clamshell mode hooked up to a dock that relies on DisplayLink software. When I leave the office, I sleep the machine and power down the monitors. When I return, sometimes both monitors come back up, but mostly either one or both do not come back on and remain black. If I power cycle the dock, things start working again, but that's not how the DisplayLink driver is supposed to work. I recorded a log after the problem happened and sent it to DisplayLink. I suggest everyone do the same. Here's the link: https://support.displaylink.com/know...to-displaylink