Problem with Ventura 13.4

[solo-act]

Originally Posted by ag-town

I am also having this problem. I did steps 1 through 4 and sent the log to support but I am not sure how to do step 5. Where is the "Advanced" button you used to reset the screen layout? I would like to use this even as a workaround until they fix the underlying problem. Thanks!!

You have to:
1. download and install the support tool.
2. launch the support tool
3. on Mac, next to the little apple on the top menu bar (top left of your screen) you click "advanced"
4. when you click that, the 3rd option down is reset screen layout.

It's not a good sign that in the past few weeks I'm contributing more support and knowledge in this forum than DisplayLink is.