MacBook Air power adapter to DisplayLink dock not charging

[rboerner]

Originally Posted by TravisF

I connected a DisplayLink Docking Station Triple Monitor, Model RU17A-H2V, to my new MacBook Air. The MacBook Air power adapter is connected to the dock USB-C charging port and the dock USB-A to USB-C cable is connected to the MacBookAir. The problem is that the MacBook Air is not charging. If I connect the charger USB-C cable to the other MacBook Air USB-C port, the battery charges. Otherwise, the dock is working with two external monitors and ethernet connection. Any suggestions? Thanks.

Please provide a direct web link to the specific product you are using. This will allow me to review the device's specifications online.