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Old 08-16-2023, 11:10 PM   #1
peterau
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Default Help us ppplease

That's a really good point. Where is the uninstall script or procedure referred to at step 8? "For uninstallation procedure see here." and there is no here.

The .run install file is 107k lines long. Going to need some help to fix this issue.

If 2 people have posted about the same issue I'm sure there are many people in the same boat.

Displaylink support, are you reading us? Over
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Old 08-18-2023, 09:45 PM   #2
Many
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Wink "Displaylink support, are you reading us? Over"

Apparently not!!!

So... I just bought a 32" monitor and mounted it in "Portrait" mode, replacing two 24" monitors stacked one above the other, which I had been using as a single screen... (I HATE scrolling!!!)... Now, while I have less screen width, I don't have the display border in the middle anymore. I may even get to like this setup better?

In which case Display Link can go pro-create with themselves!

When and a big IF DL decides to help us, I will use one of the 24"s for "Fullscreen" mode videos (not great on a "Portrait" mode display).


"In a world without walls, who needs Windows and Gates"

and remember...

"Don't Drink and Root"
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Old 08-21-2023, 09:04 AM   #3
KatarzynaCzaja
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The artile link for 'For uninstallation procedure see here' line has been corrected.
Thank you for bringing it our attention.
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Old 08-22-2023, 06:47 AM   #4
peterau
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Default So how do we fix our issue?

Sorry, I don't understand. How does this help us fix the issue? At the top of this thread see "Can't install displaylink-driver on Ubuntu 22.04"

The only change I can see is step 8 on this page (https://support.displaylink.com/know.../615714#ubuntu) has been removed - a reference to an uninstall script.
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Old 08-22-2023, 08:13 AM   #5
KatarzynaCzaja
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@peterau the article you referenced has not been modified. Step 8 is in this article: https://support.displaylink.com/know...rticles/684649
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Old 08-25-2023, 02:29 AM   #6
peterau
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Default Step 8 didn't fix the issue

Followed the step 8 instruction. Ran "sudo displaylink-installer uninstall". The response was "command not found"
Tried "sudo apt install displaylink-installer". The response was "Unable to locate package displaylink-installer".
Still have the same as detailed at the top of this thread - can't install the displaylink-driver. Can't use the docking station. What's the next step to resolve this issue?
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Old 08-26-2023, 05:29 PM   #7
Many
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Default Uninstall Result

I am posting a copy of my Terminal readout in case it helps with the resolution to the above issue.

With my new monitor setup I don't really give a Schiff if DL ever figures this out. It is nice to know that they do visit the Linux part of this forum. As the rest of the world slowly wakes up and ditches Microsoft, Apple and Google we should see better support for open source. It is just a matter of time, so I won't "float test" my adapter just yet.


~$ sudo displaylink-installer uninstall
[sudo] password for :
Distribution discovered: Ubuntu 22.04.3 LTS

Uninstalling

[ Removing EVDI from kernel tree, DKMS, and removing sources. ]
make: Entering directory '/tmp/tmp.1JqDnVdBXL/module'
dkms remove evdi/1.14.1 --all
Module evdi-1.14.1 for kernel 6.2.0-26-generic (x86_64).
Before uninstall, this module version was ACTIVE on this kernel.

evdi.ko:
- Uninstallation
- Deleting from: /lib/modules/6.2.0-26-generic/updates/dkms/
- Original module
- No original module was found for this module on this kernel.
- Use the dkms install command to reinstall any previous module version.

depmod.............
Deleting module evdi-1.14.1 completely from the DKMS tree.
rm -f -rf /usr/src/evdi-1.14.1
make: Leaving directory '/tmp/tmp.1JqDnVdBXL/module'
Stopping displaylink-driver systemd service
[ Removing suspend-resume hooks ]
[ Removing udev rule ]
[ Removing Core folder ]

Uninstallation steps complete.
Please note that the evdi kernel module is still in the memory.
A reboot is required to fully complete the uninstallation process.
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Old 08-29-2023, 07:15 AM   #8
peterau
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Default Help please

Hello Displaylink Support,
Referring to my previous message what's the next step to resolve this issue?
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