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Old 08-21-2023, 09:04 AM   #1
KatarzynaCzaja
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The artile link for 'For uninstallation procedure see here' line has been corrected.
Thank you for bringing it our attention.
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Old 08-22-2023, 06:47 AM   #2
peterau
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Default So how do we fix our issue?

Sorry, I don't understand. How does this help us fix the issue? At the top of this thread see "Can't install displaylink-driver on Ubuntu 22.04"

The only change I can see is step 8 on this page (https://support.displaylink.com/know.../615714#ubuntu) has been removed - a reference to an uninstall script.
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Old 08-22-2023, 08:13 AM   #3
KatarzynaCzaja
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@peterau the article you referenced has not been modified. Step 8 is in this article: https://support.displaylink.com/know...rticles/684649
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Old 08-25-2023, 02:29 AM   #4
peterau
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Default Step 8 didn't fix the issue

Followed the step 8 instruction. Ran "sudo displaylink-installer uninstall". The response was "command not found"
Tried "sudo apt install displaylink-installer". The response was "Unable to locate package displaylink-installer".
Still have the same as detailed at the top of this thread - can't install the displaylink-driver. Can't use the docking station. What's the next step to resolve this issue?
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Old 08-26-2023, 05:29 PM   #5
Many
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Default Uninstall Result

I am posting a copy of my Terminal readout in case it helps with the resolution to the above issue.

With my new monitor setup I don't really give a Schiff if DL ever figures this out. It is nice to know that they do visit the Linux part of this forum. As the rest of the world slowly wakes up and ditches Microsoft, Apple and Google we should see better support for open source. It is just a matter of time, so I won't "float test" my adapter just yet.


~$ sudo displaylink-installer uninstall
[sudo] password for :
Distribution discovered: Ubuntu 22.04.3 LTS

Uninstalling

[ Removing EVDI from kernel tree, DKMS, and removing sources. ]
make: Entering directory '/tmp/tmp.1JqDnVdBXL/module'
dkms remove evdi/1.14.1 --all
Module evdi-1.14.1 for kernel 6.2.0-26-generic (x86_64).
Before uninstall, this module version was ACTIVE on this kernel.

evdi.ko:
- Uninstallation
- Deleting from: /lib/modules/6.2.0-26-generic/updates/dkms/
- Original module
- No original module was found for this module on this kernel.
- Use the dkms install command to reinstall any previous module version.

depmod.............
Deleting module evdi-1.14.1 completely from the DKMS tree.
rm -f -rf /usr/src/evdi-1.14.1
make: Leaving directory '/tmp/tmp.1JqDnVdBXL/module'
Stopping displaylink-driver systemd service
[ Removing suspend-resume hooks ]
[ Removing udev rule ]
[ Removing Core folder ]

Uninstallation steps complete.
Please note that the evdi kernel module is still in the memory.
A reboot is required to fully complete the uninstallation process.
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Old 08-29-2023, 07:15 AM   #6
peterau
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Default Help please

Hello Displaylink Support,
Referring to my previous message what's the next step to resolve this issue?
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Old 09-03-2023, 09:23 AM   #7
peterau
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Default Next step?

Hello Displaylink Support, what's the next step to resolve this issue?
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Old 09-03-2023, 10:30 AM   #8
tito
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Default Next steps?

Hello Displaylink Support, what's the next step to resolve this issue?
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