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#1 |
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DisplayLink Tech Support
Join Date: Apr 2020
Posts: 461
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Hello,
Thank you for reporting the issues, we would like to take a further look into the issues you are having after update. So if possible, provide us with a detailed problem description and also please gather logfiles that will show us feedback from the driver. The instructions on how to gather the logfiles can be found here: How to report macOS issues to DisplayLink Then please send the files to our support directly: technical-enquiries@synaptics.com Or attach them to your response.
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Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: |
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#2 |
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Junior Member
Join Date: Sep 2023
Posts: 1
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Hello
Does anyone know if this issue was resolved? I want to upgrade to Ventura 13.5.2 but I am unsure if I would experience this issue once I upgrade. Thank you Donald |
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#3 |
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Junior Member
Join Date: Sep 2023
Posts: 1
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I am also having the same issue. MacBook Air M1, using a minisopuru docking station to two displays. In my case the same display will not activate...getting a "No signal" message on the display, while the other display works fine (as it has been for months). Started when I updated to Ventura 13.5.2 a short while ago. I do disconnect frequently to take my Mac on the road. I've verified there are no issues with my displays or cables. I do not use wireless for the displays...HDMI cables into the minisopuru and USB C from the minisopuru into my Mac.
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#4 |
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Junior Member
Join Date: Sep 2023
Posts: 2
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Hi,
I am having an issue with my two screens. They keep turning off and on every few minutes. Can you help me with this? I have attached the results of the DisplayLink Support tools. |
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