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Old 09-29-2023, 11:20 AM   #1
Bah434x
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I have updated both min 14" MacBook Pro M1 Max & 15" MacBook M2 Air. No Issues other than reboot and have to open lid to login before DL starts.

Using 2 Dell 27" displays and Dell D6000 Dock.

Will be testing another Dock later with 3 displays

Last edited by Bah434x; 09-30-2023 at 09:56 AM.
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Old 09-29-2023, 05:05 PM   #2
plasticine
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Quote:
Originally Posted by Bah434x View Post
I have updated both min 14" MacBook Pro M1 Max & 15" MacBook M2 Air. No Issues

Using 2 Dell 27" displays and Dell D6000 Dock.

Will be testing another Dock later with 3 displays
That sounds promising!! thanks
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Old 10-02-2023, 09:01 PM   #3
ccharlton
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To be fair, my third DisplayLink monitor (DP-ALT) isn't even stable on MacOS Ventura (13.6).
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Old 10-02-2023, 09:14 PM   #4
webby
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I updated to Sonoma on my M2 air and no new issues.

I still have an issue where my second (BVU195-usb attached) monitor sometimes doesn't recover from sleep and I have to disconnect/reconnect to make it work.
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Old 10-02-2023, 10:05 PM   #5
LennyE
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After updating to Sonoma I'm experiencing quite noticeable lag, especially when scrolling – and sometimes the momentum scrolling using trackpad or magic mouse straight up doesn't work (scroll is very choppy).

Most problematic though is that if the Displaylink software is closed, it won't ever run again without a complete reinstall (reboot won't fix it). What happens is that if the app is ever closed and then opened after installation, it will without exception instantly crash the moment the USB-C cable from the hub is connected.
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Old 10-03-2023, 10:51 PM   #6
raymaker
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I'm experiencing very bad lag on my external monitor with Sonoma on MBA 15'. I'm already on latest Displaylink Manager 1.10.0 Alpha 2 Build 116.

It was much smoother before I upgraded from Ventura to Sonoma a few days ago.
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Old 10-04-2023, 08:32 AM   #7
LennyE
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I managed to resolve my problems with lag. No idea if some of the steps below are abundant, but I'm not going to mess with my setup now that it's finally working. This is what I did:
  • Disconnected everything
  • Reverted back to DisplayLink 1.8.1 (since this was 100% working prior to updating MacOS to Sonoma)
  • Connected my 4k monitor (BenQ PD3200u) using both the dock (Ugreen 90912 "Revodok") and directly with a USB-C to HDMI cable.
  • Put HDMI input 1 and 2 side by side on the monitor (picture in picture, a function on this model of monitor), could still observe lag when going through the dock but direct cable was perfectly fine.
  • Toggled on Experimental 3008x and 2560x mode in DisplayLink settings – Suddenly lag ceased to occur –however scaling looked terrible on the monitor (very fuzzy).
  • Couldn't select proper 4K in display settings for the input that was running through the dock (no idea why experimental mode would do this, but whatever), so I used an app called "BetterDisplay" to force 3840 x 2160 – which worked and the display remained lag free at 60hz (max refresh rate for this monitor).

I don't know why this works, or if some steps above can be omitted from the "solution". Perhaps this will help someone else with this frustrating problem, or be useful for fixing the issue outright.

This also probably(?) doesn't solve the issue I had with DisplayLink software crashing after having been exited out of (after initial installation) every time a USB-C connection is detected. This could have been a whole other issue with Sonoma or something entirely different – however I will not push my luck now that this works. The day I have to do that, I'll update in this thread if the problem persists.
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Old 10-04-2023, 11:25 AM   #8
KatarzynaCzaja
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Hello,

If you are seeing issues with lags in MacOS Sonoma and you have the latest drivers installed (1.10 Aplha 2) please reach out directly to our support team by sending and email to: technical-enquiries@synaptics.com or you can go through the DisplayLink Manager app and Support tab.

Please also make sure to gather logfiles, link to the tool and instructions is located under the 4th link in my signature.

Last edited by KatarzynaCzaja; 10-04-2023 at 11:38 AM.
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