New MacOS Sonoma

[raymaker]

I'm experiencing very bad lag on my external monitor with Sonoma on MBA 15'. I'm already on latest Displaylink Manager 1.10.0 Alpha 2 Build 116.

It was much smoother before I upgraded from Ventura to Sonoma a few days ago.

[LennyE]

I managed to resolve my problems with lag. No idea if some of the steps below are abundant, but I'm not going to mess with my setup now that it's finally working. This is what I did:

• Disconnected everything
• Reverted back to DisplayLink 1.8.1 (since this was 100% working prior to updating MacOS to Sonoma)
• Connected my 4k monitor (BenQ PD3200u) using both the dock (Ugreen 90912 "Revodok") and directly with a USB-C to HDMI cable.
• Put HDMI input 1 and 2 side by side on the monitor (picture in picture, a function on this model of monitor), could still observe lag when going through the dock but direct cable was perfectly fine.
• Toggled on Experimental 3008x and 2560x mode in DisplayLink settings – Suddenly lag ceased to occur –however scaling looked terrible on the monitor (very fuzzy).
• Couldn't select proper 4K in display settings for the input that was running through the dock (no idea why experimental mode would do this, but whatever), so I used an app called "BetterDisplay" to force 3840 x 2160 – which worked and the display remained lag free at 60hz (max refresh rate for this monitor).

I don't know why this works, or if some steps above can be omitted from the "solution". Perhaps this will help someone else with this frustrating problem, or be useful for fixing the issue outright.

This also probably(?) doesn't solve the issue I had with DisplayLink software crashing after having been exited out of (after initial installation) every time a USB-C connection is detected. This could have been a whole other issue with Sonoma or something entirely different – however I will not push my luck now that this works. The day I have to do that, I'll update in this thread if the problem persists.

[KatarzynaCzaja]

Hello,

If you are seeing issues with lags in MacOS Sonoma and you have the latest drivers installed (1.10 Aplha 2) please reach out directly to our support team by sending and email to: technical-enquiries@synaptics.com or you can go through the DisplayLink Manager app and Support tab.

Please also make sure to gather logfiles, link to the tool and instructions is located under the 4th link in my signature.

[plasticine]

Originally Posted by KatarzynaCzaja

Hello,

If you are seeing issues with lags in MacOS Sonoma and you have the latest drivers installed (1.10 Aplha 2) please reach out directly to our support team by sending and email to: technical-enquiries@synaptics.com or you can go through the DisplayLink Manager app and Support tab.

Please also make sure to gather logfiles, link to the tool and instructions is located under the 4th link in my signature.

Czész Katarzyna,

for those experiencing that lag, could it be a provisory solution to revert to the 1.9 Since in your website it says is compatible with Sonoma 14 too?

[tlitony]

Originally Posted by plasticine

Czész Katarzyna,

for those experiencing that lag, could it be a provisory solution to revert to the 1.9 Since in your website it says is compatible with Sonoma 14 too?

Hey, I am on 1.9, running a M1 MBP, two monitors @ 1080p, 120hz, with Belkin Triple DD. Awful lag when using these two monitors, experiencing the same trackpad frame skipping and general lag when using 1.9. I just upgraded to 1.10 A2, which hopefully fixes this, which seems bleak.

Will return with update. If this does not work, will revert to 1.8.1, as the previous user, @LennyE suggested.

[plasticine]

Originally Posted by tlitony

Hey, I am on 1.9, running a M1 MBP, two monitors @ 1080p, 120hz, with Belkin Triple DD. Awful lag when using these two monitors, experiencing the same trackpad frame skipping and general lag when using 1.9. I just upgraded to 1.10 A2, which hopefully fixes this, which seems bleak.

Will return with update. If this does not work, will revert to 1.8.1, as the previous user, @LennyE suggested.

Yeah let us know. I have not installed Sonoma yet, but I have the 1.9.1 working fine, so I'm waiting to have more positive feedback

[tlitony]

Originally Posted by plasticine

Yeah let us know. I have not installed Sonoma yet, but I have the 1.9.1 working fine, so I'm waiting to have more positive feedback

To give you an update with a bit of testing... I have come to no conclusive determination about when this lags. I updated 1.1 A2, and the issue persists. The trackpad lag may not be AS bad, but it still exists, and my main gripe is that it feels like I'm running < 30 FPS probably 65% of the time.

I don't know why it does it, though. Sometimes I'll load my CPU up more (never more than 40%) and won't lag, and sometimes, I'll have two tabs open on my two monitors (with 10% util.), and I'll want to shoot myself in the foot.

Somedays, I want to just daisy chain my setup and be done with this BS... For now, I will ride this misery out and save myself the 15m it'd take to install 1.8.