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Old 11-14-2023, 05:43 PM   #1
displayking
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7 Days now, no response from support. Anyone have a good phone # I can call?
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Old 11-29-2023, 11:11 AM   #2
displayking
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Nothing heard.

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Old 11-30-2023, 01:44 PM   #3
KatarzynaCzaja
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Hello, I see that you have been in contact with Daniel from our support team. If you have any additional information or questions please let Daniel know. Thank you.

Also, please keep in mind that the HDMI port (the HDMI 1 in Minisopuru DS808) is not powered by DisplayLink technology or drivers. This port uses Alt-mode technology. Because this port uses different technology than DisplayLink it does not communicate with our software. In fact, this port does not require any drivers to work.
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Old 12-01-2023, 02:47 PM   #4
donmontalvo
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Quote:
Originally Posted by KatarzynaCzaja View Post
Hello, I see that you have been in contact with Daniel from our support team. If you have any additional information or questions please let Daniel know. Thank you.

Also, please keep in mind that the HDMI port (the HDMI 1 in Minisopuru DS808) is not powered by DisplayLink technology or drivers. This port uses Alt-mode technology. Because this port uses different technology than DisplayLink it does not communicate with our software. In fact, this port does not require any drivers to work.
This might fall under "not listed in release notes as a supported device". #justsaying

https://www.synaptics.com/sites/defa...se%20Notes.txt
F. Supported hardware
=====================

DisplayLink IC series supported:
- DL-7xxx
- DL-6xxx
- DL-5xxx
- DL-41xx
- DL-3xxx
- DL-1x5
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