Dell D6000 new firmware for dock not waking up on USB-C when rebooting

[AlbanRampon]

Originally Posted by AnaSofia

I have 3 monitors conected to mi D6000, but i need to conect the monitors in a specific order:
to the HDMI conect a monitor with resolution 1920X1080, to the first displayport conect a monitor 3440X1440 and to the second displayport a monitor of 2560X1440.

if conect a monitor with higher resolution to the hdmi the monitors stop of work correctly.

AnaSofia,
The HDMI port, when used in 3 display configuration, is using another technology (not DisplayLink or Synaptics). When using only 2 displays, any port is using DisplayLink technology.
It looks like the monitor timings you have exhibit an incompatibility with that third party technology. You could look on Dell website if there's a fix for that, as it wouldn't come from us: our driver or firmware doesn't touch that other component.
Regards,
Alban

[donmontalvo]

Originally Posted by AlbanRampon

AnaSofia,
The HDMI port, when used in 3 display configuration, is using another technology (not DisplayLink or Synaptics). When using only 2 displays, any port is using DisplayLink technology.
It looks like the monitor timings you have exhibit an incompatibility with that third party technology. You could look on Dell website if there's a fix for that, as it wouldn't come from us: our driver or firmware doesn't touch that other component.
Regards,
Alban

Hope not to hijack this thread. If a MacBook Air is connected to a Dell D6000 dock, with two HP 24" monitors connected to the dock using USB-C/USB-C cables, is there a known issue with reboots requiring the monitors to be disconnected and reconnected again to get them to work?