macOS DisplayLink manager 10.0 lag/refresh/crash

[rboerner]

Originally Posted by ericslaw

When typing on a displaylink screen the character updates appear to lag sporadically.

The user experience when typing is to see sporadic delays that look like you type a letter, backspace over it, and update it again. This is not captured by screen recording, however.

This was first noticed when I upgraded my docking station. I went
from a Dell D6000 with DisplayLink Manager v1.8.0
to a Plugable Triple USB-C dock (UD-3900PDZ) with DisplayLink Manager v1.10.0

Minor updates to macOS did not help.
I had considered returning the doc but I did enjoy not losing my USB audio devices that frequently curse the Dell D6000.
I have also noticed the DisplayLink Manager stops running occasionally as well. This was never an issue with v1.8.0

I downgraded the DisplayLink Manager from v1.10.0 to v1.8.0 and the lag disappeared.
I am still on Ventura 13.6.2 using the Plugable dock.

Anyone else see lag as described?

According to Plugable's download page for your UD-3900PDZ --> https://plugable.com/products/ud-3900pdz#nav-downloads the latest version they recommend of the DisplayLink Manager Application is version 1.9.

I would suggest installing 1.9 in order to see if the behavior changes. If installing 1.9 does not help, then I would suggest contacting Plugable directly for assistance --> https://plugable.com/pages/support

[ericslaw]

Update: the delay ALSO happens on DisplayLink Manager for versions 1.8.0
Upgrading to version 1.9.0 did not help.

I have created a post in the Plugable support forum here
https://support.plugable.com/t/scree...r-or-lag/23867