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Old 01-02-2024, 12:50 PM   #1
mslaven
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I'm having the same problem with my Gigabyte G34WQC monitor and my 'Plugable' 4K Displayport dock (dual 4K @ 60hz support)

Anything above version 1.5 brings up the display for a split second, it appears in the display settings and then disappears. Does this continuously.
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Old 03-24-2026, 02:29 AM   #2
Jadkorr
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Default Issues with 1.15.1 and G34WQCA monitor

I know this is old, but this is a real issue. I was working fine, but one of my monitors was damaged, and I had to replace it with a G34WQCA. It started to disconnect as soon as I connected the monitor, even the other one. I had to downgrade to 1.5 to keep it working. Is there a fix to update to the latest driver version? I'm using iOS 26, and I'm afraid it will stop working on a new version of the OS
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Old 03-24-2026, 02:06 PM   #3
Szymon
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Hi Jadkorr,

Could you please describe and raise your issue following this FAQ?
https://support.displaylink.com/know...to-displaylink

An old thread may look familiar, but it's important to consider your case uniquely.

Regards,
Szymon
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Old 03-24-2026, 08:04 PM   #4
Jadkorr
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Hi Szymon, already did that , sended the logs from my mac.
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Old 04-06-2026, 05:43 AM   #5
Jadkorr
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Hi Szymon, I haven't received any reply back. I do not know if someone is looking at my issue. I already sent the support email with the zip on it. It's been 11 days since the email went out.
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Old 04-07-2026, 06:57 AM   #6
Szymon
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Hi Jadkorr,

Please check your spam folder as I see in the system that your ticket has been replied 27th March.

Regards,
Szymon
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Old 04-16-2026, 06:24 AM   #7
Jadkorr
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Hi Szymon, nothing on my spam or my inbox, how can i get in touch with support?
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