Dell D6000 new firmware for dock not waking up on USB-C when rebooting

[donmontalvo]

Originally Posted by AlbanRampon

Hello Dmitry,

I was replying exactly that on another thread.
The USB-C Power Delivery controller has an update. That's why there was no issue in USB-A mode. We have verified with the manufacturer that the new firmware is indeed intended to fix that issue.

Power cycling the dock after successful flashing will allow the controller to use its new firmware.

Regards,
Alban

@AlbanRampon We confirmed that the D6000 that shows version 31.59 requires monitors to be disconnected and reconnected after a reboot.

We also confirmed that D6000 that shows version 35.65 does not require disconnecting and reconnecting after a reboot.

I have log files for the D6000 31.59 scenario, if someone from DisplayLink Support can provide us with a way to upload that is not through this public forum.

PS is there a way for us to update the D6000 version (firmware?) from a Mac? The tool only supports Windows.