Screen keeps freezing

[DanielSznicer]

https://support.displaylink.com/know...to-displaylink

Originally Posted by stephenel

Mac Mini M1 (Sonoma 14.3)
Plugable Adapter w/DisplayLink (connected to Mac mini via USB-C)
DisplayLink Manager 1.6.1 (Build 59.135)
3x Benq 27" 2K Displays (2 connected through adapter)
Center Display directly connected to Mac Mini
Left/Right Displays connect via HDMI through adapter
Sonoma 14.3

Displays running through adapter started freezing right after MacOS update to 10.3.

When screen freezes, quitting DisplayLink Manager causes Mac "spinning beachball". Can't force quit from Apple Menu. Must open Activity Monitor to force quit. Relaunch of Displaylink Manager restarts displays but freeze again after a few minutes of use.

Waiting for Support to respond...

Hello,

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com
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