DisplayLink Manager 1.10 is closing/crashing

[MacOSuser]

Display Link Manager 1.10.1 Build 93
MacOS Sonoma V 14.0
MacBook Pro 13" M1 2020 8gb
Dell Universal Dock D6000 Running 3 external Monitors plus open claim shell.

Crashes randomly through out the day.
Roughly 5-20 times per 9 hour work day.

Current work around, I keep display link shortcut on my bar and just relaunch it when it crashes.



Reading in the other thread that it stops working in the next up date has me worried.
I very much rely on the external monitors. Really do not want to spend another $500-$1000 on another dock/software just to move away from display link.

Suddenly not working on MacOS after an update has always been a primary concern with this setup.

[MacOSuser]

Seen tech support post this in another thread about crashing.

Orignal Post
https://www.displaylink.org/forum/sh...3&postcount=56

If you are having issues with DisplayLink Manager crashing, please make sure that you update to the final release of DisplayLink Manager 1.10 available here.
If the issue continues, please contact our support team directly. You can send an email to technical-enquiries@synaptics.com or submit a ticket via the DisplayLink Manager app - the support tab.

Please also make sure to gather logfiles which will give us feedback from the driver. The instructions are located in the last (4th) link in my signature.
__________________
Katarzyna Czaja
DisplayLink

Check DisplayLink powered products here.

Basic troubleshooting FAQs:
Where to download the latest Windows drivers
How to clean up a corrupted installation
How to report Windows issues to DisplayLink for a speedy resolution
How to report macOS issues to DisplayLink for a speedy resolution

The link for the final release they posted pointed to the PC version.
MacOS is here https://www.synaptics.com/products/d...ownloads/macos

[donmontalvo]

Originally Posted by MacOSuser

Display Link Manager 1.10.1 Build 93
MacOS Sonoma V 14.0
MacBook Pro 13" M1 2020 8gb
Dell Universal Dock D6000 Running 3 external Monitors plus open claim shell.

Crashes randomly through out the day.
Roughly 5-20 times per 9 hour work day.

Current work around, I keep display link shortcut on my bar and just relaunch it when it crashes.



Reading in the other thread that it stops working in the next up date has me worried.


I very much rely on the external monitors. Really do not want to spend another $500-$1000 on another dock/software just to move away from display link.

Suddenly not working on MacOS after an update has always been a primary concern with this setup.

Make sure your Dell D6000 "version" is up to date, a couple weeks ago Dell's update tool brought ours from 31.54 to 35.65. Fixed the problem.

Download link for the Dell D6000 updater

[aaronr]

Bumping this post again.
No response from DL admins or anything? This is obviously a widespread issue, so I'd hope we get some kind of response here.

[OSiRS]

I downgraded to Display Link Manager 1.9.0 and it is working well now.
Mac mini M1 2020, with Studio Display and two LG monitors.

[MacOSuser]

Originally Posted by OSiRS

I downgraded to Display Link Manager 1.9.0 and it is working well now.
Mac mini M1 2020, with Studio Display and two LG monitors.

What Mac OS version are you using?

[juato4]

I had this problem too, with 1.10.1 i am with 2 docks D6000.

After wake from sleep, windowserver crashes... i tryied downgrade to 1.9 and seems to be working now. hope no more problems.

[OSiRS]

Originally Posted by MacOSuser

What Mac OS version are you using?

Sorry for the late reply. I am using Sonoma 14.4.1

[cdeneen]

I also had this issue.

14.4.1, dual HDMI, 1440p or 1080p didn't matter but might have occurred more on 1440p, Macbook Pro M3

What I did was use the dock for one monitor via HDMI and connect the other directly to my Macbook Pro M3. I thought it might have been overwhelming the connection or dock streaming two monitors over Displaylink.