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Old 05-13-2024, 12:27 PM   #1
Firewood1
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Originally Posted by rboerner View Post
As a first step, I would suggest using the End-User Cleaner tool for macOS --> https://support.displaylink.com/know...tool-for-macos and then perform a fresh install of the latest release of the DisplayLink Manager application in order to see if that changes the behavior.
Hello, thanks for responding. Unfortunately this hasn't changed anything, and the maximum resolution I can set on my 2560 x 1440 displays is still 2048 x 1152, despite having the "experimental 2560" mode enabled.

Any other suggestions gratefully received thankyou.
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Old 05-14-2024, 11:01 AM   #2
rboerner
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Originally Posted by Firewood1 View Post
Hello, thanks for responding. Unfortunately this hasn't changed anything, and the maximum resolution I can set on my 2560 x 1440 displays is still 2048 x 1152, despite having the "experimental 2560" mode enabled.

Any other suggestions gratefully received thankyou.
If the original manufacturer of your docking station (Anker) has been unable to provide support, then I would suggest reporting the issue to DisplayLink directly by following the process outlined here --> https://support.displaylink.com/know...to-displaylink
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