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Old 07-11-2024, 10:18 PM   #3
CarmenS
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Join Date: Jul 2024
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I purchased a USB-C to HDMI adapter, but the computer doesn't recognize once I plug in the display port. I got another dock station from Satechi. the Satechi Thunderbolt 4 Docking Station 12 in 1, this one has 3 USB-C thunderbolt ports, If I connect one of the displays with the cable that came with it directly to the port it works, but doesn't recognize the second display - only does if you unplug the first one. At least with this new dock one of the displays actually turns on. If I plug in HDMI video ports with the converter it doesn't recognize at all. But even so, the Displaylink software still says it is not detecting anything. Any suggestions of what cable I should purchase if I'm using the wrong one? below are the specs for cables that I bought and the new dock:

- Satechi dock - ( https://www.amazon.com/Satechi-Thund...3-0e5c1a776d5d

- USB C to HDMI - https://www.amazon.com/dp/B08QRTNJXS...t_details&th=1

- BENFEI USB C to HDMI 6ft Cable[4K@60Hz - https://www.amazon.com/dp/B07HSQKLX8...t_details&th=1

Thank you!
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