Mac pro working very slow

parholmdahl · 11-22-2024, 10:02 AM

I feel like i am having the same issue here.. Have an ProKord docking station with two acer displays and MacBook Pro M2 Max, and mouse gestures feels slow and "laggy".. For example, dragging a window on the screen is not a smooth feeling, and making text marked, is also not streamlined..

I sometimes believe that if a choose another USB-c port it works better (or maybe it is the disconnect/connect that does it)..

I was all about thinking that it was the ProKord docking station that was crap (have already sent one back for other issues) but after reading this i am sure it is this software.

Macmacpro · 11-22-2024, 10:05 AM

Quote:

Originally Posted by parholmdahl

I feel like i am having the same issue here.. Have an ProKord docking station with two acer displays and MacBook Pro M2 Max, and mouse gestures feels slow and "laggy".. For example, dragging a window on the screen is not a smooth feeling, and making text marked, is also not streamlined..

I sometimes believe that if a choose another USB-c port it works better (or maybe it is the disconnect/connect that does it)..

I was all about thinking that it was the ProKord docking station that was crap (have already sent one back for other issues) but after reading this i am sure it is this software.

it's for sure the SW. i really surprise that the big Apple didn't have native solution for this yet

parholmdahl · 11-22-2024, 10:07 AM

Forgot to add my logfiles..

parholmdahl · 11-22-2024, 10:14 AM

I realized i had one version to old software (why nu updates in software?).. Downloaded the new (1.11 version) and the issue is still there..

Macmacpro · 11-28-2024, 08:44 AM

seems the support not so much care, i order a new dock without need of DisplayLink - hope it's work better

Macmacpro · 12-19-2024, 09:40 PM

so i replaced to iVANKY FusionDock 1 - working amazing for me and no need the awful displaylink!

ssaechao@shschools.org · 04-16-2025, 06:29 PM

Any update on this issue? We have 50 of the DisplayLink 4K UD-6950Z, and the response time on the display is horrible. The accuracy of the mouse on the monitor is off and the response time is pretty bad. When you move the mouse back and forth, you can see the mouse stuttering from one location to the next.

This only appears to be with the Mac OS. I have the same dock on a 4k display and I'm not experiencing any of the slow response time or mouse inaccuracies.

mjaroch · 04-18-2025, 08:43 AM

Hello ssaechao@shschools.org,

We are very sorry for this inconvenience.
Please contact us directly and send us some more information on your case by following these steps.

11-22-2024, 10:02 AM	#1
parholmdahl Junior Member Join Date: Nov 2024 Posts: 3	Have the same issue I feel like i am having the same issue here.. Have an ProKord docking station with two acer displays and MacBook Pro M2 Max, and mouse gestures feels slow and "laggy".. For example, dragging a window on the screen is not a smooth feeling, and making text marked, is also not streamlined.. I sometimes believe that if a choose another USB-c port it works better (or maybe it is the disconnect/connect that does it).. I was all about thinking that it was the ProKord docking station that was crap (have already sent one back for other issues) but after reading this i am sure it is this software.

04-18-2025, 08:43 AM	#8
mjaroch DisplayLink Team Join Date: Mar 2025 Posts: 138	Hello ssaechao@shschools.org, We are very sorry for this inconvenience. Please contact us directly and send us some more information on your case by following these steps. __________________ Marta Jaroch DisplayLink Team Where to download the latest DisplayLink drivers How to report macOS issues to DisplayLink tech support for a speedy resolution Last edited by mjaroch; 04-18-2025 at 08:45 AM.

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11-22-2024, 10:14 AM	#4
parholmdahl Junior Member Join Date: Nov 2024 Posts: 3	I realized i had one version to old software (why nu updates in software?).. Downloaded the new (1.11 version) and the issue is still there..

11-28-2024, 08:44 AM	#5
Macmacpro Junior Member Join Date: Nov 2024 Posts: 5	seems the support not so much care, i order a new dock without need of DisplayLink - hope it's work better

12-19-2024, 09:40 PM	#6
Macmacpro Junior Member Join Date: Nov 2024 Posts: 5	so i replaced to iVANKY FusionDock 1 - working amazing for me and no need the awful displaylink!

04-16-2025, 06:29 PM	#7
ssaechao@shschools.org Junior Member Join Date: Apr 2025 Posts: 1	Any update on this issue? We have 50 of the DisplayLink 4K UD-6950Z, and the response time on the display is horrible. The accuracy of the mouse on the monitor is off and the response time is pretty bad. When you move the mouse back and forth, you can see the mouse stuttering from one location to the next. This only appears to be with the Mac OS. I have the same dock on a 4k display and I'm not experiencing any of the slow response time or mouse inaccuracies.