No Microsoft Teams Red Sharing Border (nor controls) on External Monitors

[djzoidberg]

Yeah.. Same problem here, 13k users with the same problem. No updates in 3 months.

Please @DanielSznicer can you help us somehow?

[eller82]

Just upgrade to Mac OS 15. Problem seems to be still existing. Last Software Update in October last year. Can we expect any fix soon?

[dbienkowski]

Hi,
We would like to provide an update on our progress in this matter. During our analysis, it has become clear that the resolution of this issue is not fully within our control. However, we fully understand the seriousness of the situation and remain committed to getting it resolved. We are actively collaborating with our partners to find a solution.
Thank you for your understanding.

[abrug]

just to jump on this thread as well - same problem here

[djzoidberg]

@dbienkowski

Thanks for answering.
I can understand that the problem is caused by a couple of elements, like the OS upgrade and relative changes by Apple regarding the screen recording system.
However, the first public beta of macOS Sequoia was released on July 15, 2024, and the official version was released on September 16, 2024. The problem was there from the beginning. Months later, we still struggle with our working setup and related issues.

Please help us to push developers for a fix.

[cmg]

@dbienkowski

I want to echo that my org is also eagerly awaiting a fix - if there is any diagnostic information that the field can provide, please let us know...

[djzoidberg]

Hello again,
there are news about the release date of the DisplayLink Manager Graphics Connectivity app with this fix?

[dbienkowski]

Hi All,
As I mentioned earlier, the solution to the problem is not up to us, however given how problematic this can be for many I can assure you that we are working with our partners all the time to resolve the issue.

Thank you for understanding.

[tshinners]

I agree, this is the exact issue that happened before about a year ago.

Your team fixed the red boarder issue on v1.9 with 1.10.2 ?...or something like that, and then when Sequoia was released it all broke again immediately. I have been searching for answers to this since Sept when Sequoia was released, exchanged emails with support who all said download the latest driver, that has not changed anything. Uninstall and reinstall, nothing.

And last week when I updated the OS, now I get this new error of Turn on Reactions... Screenshot attached. You can't click the X to get it to go away, and I can't find anything to set up the reactions or re-enable, etc.

This link you sent for MS Teams Guide, has nothing relevant, it is a user guide. I have all of those settings enabled and I have chased this down with Microsoft as well. They tell me it is a driver/software setting from DisplayLink causing the issue. I can confirm the last time this was fixed was when I updated the firmware from DL before moving to Sequoia.

Everything on my system is completely up to date with Microsoft, Apple, and DisplayLink, and it still doesn't work.

I am and I know we all are very frustrated with this and we just need it to work. Please help.