Monitor Not Detected

[rboerner]

Originally Posted by katdel

I installed the DisplayLink software for mac (1.11) but I can't get the display to work on 2 monitors. When I open DisplayLink it always says "No DisplayLink enabled display detected. I am using the laptop, monitors, and docking station below:

Laptop: Macbook M1 2020
First Monitor: LG Ultrafine 4K
Second Monitor: LG Gram + View Portable Monitor
Docking Station: Plugable Thunderbolt 4 with DisplayLink (https://www.amazon.com/dp/B0D6X91JS2...fed_asin_title)

I have tried connecting them all in different ways with thunderbolt USB-C, but nothing seems to work. I can usually get one of the monitors to work, but not both. I have tried restarting my computer several times and have uninstalled and reinstalled DisplayLink.

Appreciate any help/advice to get both displays working!

The Plugable TBT-6950PD docking station combines two different technologies to drive the connected displays. DisplayLink technology drives the dock's two HDMI video outputs.

The TBT-6950PD's 'downstream' Thunderbolt/USB-C ports rely on the external display capabilities of the host computer in order to drive displays connected to these ports.

The 2020 MacBook Pro with an Apple M1 processor can only support one external display via Thunderbolt/USB-C. If you are connecting both monitors to the dock via USB-C, only one will work when the dock is connected to your computer. This is an internal laptop limitation, not a limitation of the dock.

The workaround for this limitation is to connect one or both of your displays to the dock's HDMI ports driven by the DisplayLink technology, which works around this internal laptop limitation.

If that information does not help (and ff you have not done so already), I would suggest contacting Plugable directly for further assistance --> https://plugable.com/pages/support