Intermittent disconnection of screens

[abeloua1]

Hi Dariusz,

Thanks for your prompt response. I followed your suggestion and tested the dock with only the monitors connected (without additional devices), but unfortunately, the issue persists. The screens continue to intermittently go black within less than a minute.

Additionally, my laptop crashed yesterday while attempting to get the monitors to connect. The crash report indicates that the DisplayLinkUserAgent process (from the DisplayLink Manager app) crashed due to a segmentation fault caused by faulty memory assignment.

I will proceed with gathering the system logs and reach out to support as you suggested.

Please let me know if there's anything else I should check before submitting the logs.

Thanks again for your assistance!