DisplayLink does not recognize all monitors

henkjelt · 03-11-2025, 06:35 PM

DisplayLink Manager Manager is enabled, but only detects the macbook screen and 1 monitor.
The docking station contains 3 hdmi ports.

On the apple user forum there are a lot of posts about this issue which seems to appear with the latest update to sequioa 15.3.1.

dbienkowski · 03-12-2025, 08:10 AM

Hey, thanks for the answer. Please contact us directly and we will try to find a solution. You will be asked to send system logs and share the exact information regarding your docking station.

henkjelt · 03-13-2025, 07:06 AM

Thanks for your message.
How do I contact you?

mjaroch · 03-13-2025, 08:55 AM

Hi henkjelt,
You can contact us in two ways:

Firstly by using instructions under this link

The other way is to use the support tab in DisplayLink Manager app for macOS.

henkjelt · 03-13-2025, 10:16 AM

I will click the link and report it directly

henkjelt · 03-13-2025, 11:22 AM

I have sent the details to support

henkjelt · 03-17-2025, 06:20 PM

Hi
I have send all details to support.
What is the next step?

03-12-2025, 08:10 AM	#2
dbienkowski DisplayLink Team Join Date: Jun 2024 Location: Poland Posts: 77	Hey, thanks for the answer. Please contact us directly and we will try to find a solution. You will be asked to send system logs and share the exact information regarding your docking station. __________________ Dariusz Bieńkowski DisplayLink Team Where to download the latest DisplayLink drivers How to report macOS issues to DisplayLink tech support for a speedy resolution

03-13-2025, 07:06 AM	#3
henkjelt Junior Member Join Date: Mar 2025 Posts: 7	How do I contact you? Thanks for your message. How do I contact you?

03-13-2025, 08:55 AM	#4
mjaroch DisplayLink Team Join Date: Mar 2025 Posts: 138	Hi henkjelt, You can contact us in two ways: Firstly by using instructions under this link The other way is to use the support tab in DisplayLink Manager app for macOS. __________________ Marta Jaroch DisplayLink Team Where to download the latest DisplayLink drivers How to report macOS issues to DisplayLink tech support for a speedy resolution Last edited by mjaroch; 03-13-2025 at 11:31 AM.

03-13-2025, 10:16 AM	#5
henkjelt Junior Member Join Date: Mar 2025 Posts: 7	Thanks I will click the link and report it directly

03-13-2025, 11:22 AM	#6
henkjelt Junior Member Join Date: Mar 2025 Posts: 7	done I have sent the details to support

03-11-2025, 06:35 PM	#1
henkjelt Junior Member Join Date: Mar 2025 Posts: 7	DisplayLink Manager Manager is enabled, but only detects the macbook screen and 1 monitor. The docking station contains 3 hdmi ports. On the apple user forum there are a lot of posts about this issue which seems to appear with the latest update to sequioa 15.3.1.

03-17-2025, 06:20 PM	#7
henkjelt Junior Member Join Date: Mar 2025 Posts: 7	Next step? Hi I have send all details to support. What is the next step?

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