Intermittent disconnection of screens

[dbienkowski]

It looks like we will have the complete information we need. Let the description you have included here also be included in the application. It will make it easier for us to analyse your problem further.

Thanks for your cooperation.

[manuecg]

I've experienced the same behavior, and sometimes it freezes.
That's why I reverted to the previous version.

[abeloua1]

manuecg, what version did you revert to? What's your setup?

[mjaroch]

Hello abeloua1,

Please try to install version 1.9.0, and let us know if your problem is solved.

[abeloua1]

Hi,

Thank you for getting back to me. Unfortunately even with 1.9, the problem persists. I uninstalled the 1.12 and installed the 1.9 and it worked for a few minutes, but then the screens started turning black and disconnecting.

I tested the docking station with a Windows laptop and it worked fine.

I sent the logs to the support email

Thanks

[mjaroch]

Hello abeloua1,

Thank you for sending us logs.
Please expect an answer from our support engineer.

[manuecg]

Originally Posted by abeloua1

manuecg, what version did you revert to? What's your setup?

I am revert to 1.9.0