DisplayLink issues since macOS 15.3.2 Update

[smithgcovert2]

I'm replying to this message, just so it pops back up to the top of the forums:

over the past couple of days, multiple people in other threads have come in to report issues, and the common factor has all been macOS 15.3.2.

This should be the top thread on the subject, just so folks coming here can quickly identify that the issue they are experiencing is because of this update.

Its pretty clear looking through the other reports, so just seems like everyone should just hold back until this issue is resolved:

- if you can hold off on updating, do, as it is likely to stop your displaylink adapter from working properly
- if you have updated, there appears to be no resolution available yet.

[smithgcovert2]

BTW -- I have been a loyal DisplayLink adapter user for way over a decade: big fan here!

But as one, I know we've been through times like this before. Apple usually changes something, which breaks the DisplayLink drivers for weeks or I remember one time it was broken for several months.

I blame Apple, they'll change things without warning and then the DisplayLink driver team has to adjust.

It seems we are in another one of those times, and will have to wait until the DisplayLink driver team figures out exactly what changed in this update. I just hope they can address it, because Apple usually doesn't respond to quickly or help them out much.

[simpletomb42]

First-time poster, having received my first DisplayLink (Wavlink USB-C 10G Trilpe Display Universal Docking Station) only last night. Great device by the way, and finally all my drives are being powered as desired!

I am experiencing all the issues reported by others here, including intermittent and irregular disconnection to both HDMI-connected monitors. Bringing the main DisplayLink Manager window to foreground shows both screens have been disabled, and enabling them again does connect the monitors again, at least until the next time the disconnect occurs and they become disabled once more. Since I work in clamshell mode, I have to open the screen on the MacBook Air to achieve this, which is frustrating.

- Sequoia 15.3.2
- MacBook Air M2 13"
- DisplayLink Manager 1.12.0 (Build 33)
- WL-UG63PD13 Pro

[mjaroch]

Hello simpletomb42,

According to our tests, everything is working properly.
What we recommend to fix your problem is to download End-User Cleaner tool and reinstall DisplayLink Manager app.

You can download this tool here.

[GreenThumb1000]

Your tests are wrong. Displaylink is not working as it did before I updated to 15.3.2

Not just for me, but everyone else in my office that uses a Mac and plugs into the same Toshiba dock as me.

We have about 200 of these in our office:


Toshiba Dynadock U3.0 Universal Docking Station - Model PA3927E-1PRP

I can tell you that with MacOS 15.3.2 they do NOT work with Displaylink as expected. For most things, yes, but try opening a Remote Desktop session in "Windows App" or an Azure Virtual Desktop session, it doesn't work as expected.

[apue]

I am using macbook air M4.
The displayLink was working fine until the new macOS update was done.
I had tried to clean using the displayLink software 'DisplayLink macOS Installation Cleaner1.0.0-EXE' and it fixed only once.
When I restarted my Mac I couldn't activate the external monitors.

I have a Windows laptop and these monitors are working fine, so I'm sure it's got something to do with new Mac OS and the displaylink. I hope they release new version to fix it.

[apue]

New update. I just got updated the Mac OS to 15.4 (24E248).
The displayLink started working on my external monitors.
So, I think the problem was due to the Mac OS not displayLink software.

However, after 10 minutes of usage, the external monitors became out of connection.

[oyasuna]

Originally Posted by mjaroch

Hello simpletomb42,

According to our tests, everything is working properly.
What we recommend to fix your problem is to download End-User Cleaner tool and reinstall DisplayLink Manager app.

You can download this tool here.

There is definitely a problem. I've created this thread to consolidate all of the reports: https://www.displaylink.org/forum/sh...8499#post98499. Hopefully, the additional insight is useful for you and your team!

[smithgcovert2]

Its been a while since I came back to this thread:

I went down the path of support until I eventually got to the place where I just didn't have the time to provide any more information. Instead of log collection and such, the next request involved a huge amount of diagnostic collections with different configuration, etc, that I just didn't have time for.

So I disconnected the monitors and decided to come back later.

Now, I see there's quite a few other threads listing the same issues, and there's a new Driver version just released. I thought I'd come back and report my results with the new driver.

The new driver version is 1.12.4, and it lists a "fixed item" that pretty much exactly matches my "unstable" description:
[DL-7xxx] Resolved an issue where certain monitors could intermittently blink during normal operation (VIFR-6380).

Here are my results with the driver:
- after initial install, it seemed like it was better. Whoa, maybe this is really finally fixed.
- with in 15 minutes of using it, the blinking and instability returned. But the blinks seemed.... "faster" ? I was thinking maybe this is something I can live with, even if not ideal
- trying to push through and use it anyway, the DisplayLink driver manager tool crashed, and the display was disabled.
- I had to restart the driver, then disable the monitor again, in order to get back to work.

Anyway, less than ideal -- its still broken and I still have a non-working monitor, but at least I feel like the entry in the release notes show they are trying to get a fix out there for this issue, and I appreciate that.

I will come back in a few more weeks, and see if there is another new driver to try.

[tidal.trowels-7o]

I too have been experiencing this issue. I have a del D6000s docking station i use with Macbook Pro M2 all the time. No issues. I now also have a macbook air m4 and have been unable to get it to work after any sleep action until I restart the machine.

this has been driving me nuts but I now think I have solved some of the problem.

There is a setting on the macbook air M4 that that I have now set and it changes the behaviour of the problem.

Prevent Automatic Sleeping on power adaptor when the display is off. It was disabled and now that I have enabled it my macbook air seems to be recovering display link after suspend.

I have not been through all the scenarios yet.

Sleep time out works.

Sleep manual works.

But if I turn off the power to the dock it will not recover. And a restart is required

So there is something in this but it does not completely fix it

Very Annoying. Not sure why my macbook pro works ok. Exactly same apps and version which is latest 1.12.4 build 90

Before hand it would never recover after sleep unless restarted