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Old 04-10-2025, 02:03 PM   #1
smithgcovert2
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So frustrating: I really wish you guys understood that it does not help anyone to keep denying that there is a real problem here.

DisplayLink adapters are pretty much not usable by a large portion of your user base right now because of instability of the displays, and continuing to tell us that there is not really a problem, or that if we just contact support again, we could fix it is not useful.

The first step to solving a problem is admitting there is a problem.

I, personally, would just really prefer that you said "hey y'all, that last Apple update really messed things up, and we're really working hard to figure out how to address -- hold tight and we'll have you some answers soon" than if you just keep telling us that we should go through the support steps one more time, because what you think you're experiencing is all in your head.
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Old 04-11-2025, 11:39 AM   #2
ZeroZer0
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After executing Cleaner, restart and updated to 1.12.1, all. my trouble was fixed, on MacOS Sequoia 15.5 beta (24F5042g)

Thank you so much
best

00
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Old 04-11-2025, 04:19 PM   #3
CatalogK9
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I wish I could say the same after trying this myself.

Last edited by CatalogK9; 04-11-2025 at 04:19 PM. Reason: typo
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Old 04-11-2025, 06:11 PM   #4
CatalogK9
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Interesting note: after I did this, I booted in Safe Mode, and my screen came on for half a second; just long enough to recognize the wallpaper does indeed match what the screen sharing menu indicates should be appearing.
I tried connecting my dad's laptop to see if it was also affected, since he never uses betas, and tends to ignore regular software updates for weeks, but he is sadly on 15.3.2, and same issue as me. (I only get the screen to flash for a fraction of a second when it first connects in Safe Mode.)
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Old 04-11-2025, 09:42 PM   #5
smithgcovert2
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Quote:
Originally Posted by ZeroZer0 View Post
on MacOS Sequoia 15.5 beta (24F5042g)
It would be great news to know that the thing that Apple first broke around the time of the 15.3.X macOS updates was now fixed in 15.5.

It would not be unprecedented for them to introduce a bug, then fix it in later fix pack.

It would be great to know if the DisplayLink team pointed them to something, and that there's a ticket tracking the issue.

Here's an example from the past:
https://support.displaylink.com/know...0-13-4-10-13-6

As I don't have access to install Betas, and with no other information, I guess we will just have to hope.
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Old 04-19-2025, 05:07 PM   #6
CatalogK9
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After wrestling with this since April 7th, I finally managed to get my monitor working properly again… by downgrading MacOS to Sequoia 15.2.

For those interested, I created a bootable installer for 15.2 (the farthest back I could find from Apple), and did a full Time Machine backup. Erased the hard drive, installed MacOS from the bootable drive (very important to use this as startup disk to avoid using the regular reinstall MacOS option by mistake, which will install 15.4 and waste a few more hours), then restored from a compatible Time Machine backup and went from there. Still working out how to restore the rest of my files without updating my OS, and terrified to ever update the OS again, but I finally have my desk back, at least.
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Old 04-27-2025, 07:01 PM   #7
marcus.thiel@gmx.de
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Greets, I have the same Problem. I have a Satechi 4k Videohub here, and installed it today on my MacBook Air M1, on Sequoia 15.4.1, and it is not recognized, despite giving the driver all the permissions etc. ... at the Moment two Apple Cinema Displays are doing nothing ...
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Old 04-28-2025, 11:50 AM   #8
mjaroch
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Hello marcus.thiel@gmx.de,

Please contact our support team directly by following these steps --> https://support.displaylink.com/know...to-displaylink
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Old 04-28-2025, 07:55 PM   #9
marcus.thiel@gmx.de
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Quote:
Originally Posted by mjaroch View Post
Hello marcus.thiel@gmx.de,

Please contact our support team directly by following these steps --> https://support.displaylink.com/know...to-displaylink
I did this already. But it would be good to hear what is happening to solve this.
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Old 04-29-2025, 11:32 AM   #10
pp.amorim
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Quote:
Originally Posted by CatalogK9 View Post
After wrestling with this since April 7th, I finally managed to get my monitor working properly again… by downgrading MacOS to Sequoia 15.2.

For those interested, I created a bootable installer for 15.2 (the farthest back I could find from Apple), and did a full Time Machine backup. Erased the hard drive, installed MacOS from the bootable drive (very important to use this as startup disk to avoid using the regular reinstall MacOS option by mistake, which will install 15.4 and waste a few more hours), then restored from a compatible Time Machine backup and went from there. Still working out how to restore the rest of my files without updating my OS, and terrified to ever update the OS again, but I finally have my desk back, at least.
Some of us are not that lucky, I am forced to be on 15.4.1 because Xcode 16 forces this version so downgrading is not an option.

Please displaylink fix this issue.
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