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Old 05-05-2025, 11:55 AM   #1
mjaroch
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Hello mattDisplayLnk,

How these monitors act after restarting them? Do they work properly now?
Yes, this tool also will gather information after the crash.
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Old 05-05-2025, 01:07 PM   #2
mattDisplayLnk
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Quote:
Originally Posted by mjaroch View Post
Hello mattDisplayLnk,

How these monitors act after restarting them? Do they work properly now?
Yes, this tool also will gather information after the crash.
Sometimes after DL crashes, the other non-DL monitors continue to work and I can start DL again. Sometimes all monitiors including built in do not work, I can hear the game playing from the music. I then have to hold down power button to reset MBP.

I sent an email to: technical-enquiries@synaptics.com with the the output from the utility 5 days ago, I think it has analysis of the crashes in the file. I have not heard back.

Can I expect a response?
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Old 05-05-2025, 01:17 PM   #3
mjaroch
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Hello mattDisplayLnk,

Yes of course. Please be patient, our team is working on your response and you should get it soon.
Thank you for more details.
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