Balloon notification keeps popping up and is driving me nuts

[mjaroch]

Hello all,

Our team has been working on this case, and here is how to avoid the notification popping up.

Firstly, please ensure that you have the latest version of Elgato installed (version 2.0.0, or newer).

In order to avoid the info box showing up, please follow these steps:
1. Click on the Elgato icon on the menu bar.
2. Press the "command" key and hold it while clicking on "Preferences". It will show hidden options.
3. A window with checkboxes should pop up, where you should uncheck the last option "Ensure that DisplayLink Manager is running".

[frazi]

I was searching for a solution for this poping up behavior.

I tested it to disable "Ensure that DisplayLink Manager is running" but it's not the solution. Unfortunately,

The versions I run:
Elgato Cam Link 2.2.0 (6839)
DisplayLink Manager 14.0.0 (Build 17)

My machine: 2019 MacBook Pro (Intel)

[Jamesface]

I also still have this problem after following the steps to uncheck "Ensure DisplayLink Manager is running" in Camera Hub.

Camera Hub 2.0.0 (5750) [edit - still happening after upgrading to Camera Hub 2.2.0 (6850)]
DisplayLink Manager 14.0.0 (Build 17)
MacOS 15.7.1 (24G231)

Macbook Pro M1 Max, also occurring on my 2019 Intel Macbook Pro.

[crobin]

Originally Posted by Jamesface

I also still have this problem after following the steps to uncheck "Ensure DisplayLink Manager is running" in Camera Hub.

Camera Hub 2.0.0 (5750) [edit - still happening after upgrading to Camera Hub 2.2.0 (6850)]
DisplayLink Manager 14.0.0 (Build 17)
MacOS 15.7.1 (24G231)

Macbook Pro M1 Max, also occurring on my 2019 Intel Macbook Pro.

Same issue here.

[crobin]

Anyone find a workaround that works with the latest Cam Hub and DisplayLink? Pops up mid-presentation and its super-frustrating.

[Ian L.]

Originally Posted by crobin

Anyone find a workaround that works with the latest Cam Hub and DisplayLink? Pops up mid-presentation and its super-frustrating.

Something worth trying is disabling the menu bar icon to see if this helps at all. I moved from my MacBook Pro 2020 (Intel) to a MacBook Air (M4) and I never had the issue on my MBP but have experienced the same issue persistently with my MBA. I've disabled the Displaylink menu bar icon so it doesn't show and it seems to give me good results. Just be sure you know how to reactivate it in case you accidentally turn off screen sharing on a monitor as you'll need the menu bar icon for control access to turn the sharing back on for that screen. Below are the commands, just after you process the command in your terminal cli you'll need to reboot so the app restarts and honors the new command setting.

You can hide the icon in menu bar by executing the following command in terminal: 

defaults write com.displaylink.DisplayLinkUserAgent ShowMenuBarIcon 0


To show the icon in menu bar please execute the following command in terminal:

defaults write com.displaylink.DisplayLinkUserAgent ShowMenuBarIcon 1

[TheBoyler]

This is happening on my MacOS, running Tahoe 26.1 - I don't have Elgato products installed. The DisplayLink Manager app is not running and the app is also disabled in the MenuBar section of settings, and still the pop up happens. It's incredibly intrusive and annoying.