Monitors will only mirror not extend

[mjaroch]

Hello Danae3067,

Could you share more details about how you have the external monitors connected to your Mac?

If you have the latest version of DisplayLink Manager installed, you should be able to arrange your monitors as you wish.
Here is how:
1. Click on the Apple menu and select "System Preferences".
2. Choose "Displays" and then click on the "Arrangement" tab.
3. Uncheck the "Mirror Displays" checkbox.
4. Arrange the displays by dragging them to the desired position.

[Danae3067]

There is no box to uncheck that says "Mirror Displays." I attached screenshots in my original post that shows the only options that I see. This is where I'm running into issues.

The screenshot of how the external monitors are arranged isn't accurate, I have them dragged so my macbook is in the middle and the two monitors are on either side right now, but I've tried it with the macbook on the side and the two monitors next to each other as well.

[mjaroch]

Hello Danae3067,

If you are still trying to handle this problem, please contact us directly by following these steps.