Monitor Camera no longer working with dock

mjaroch · 05-21-2025, 10:33 AM

Hello harrismx,

Please try to use the USB cable instead of the HDMI one.
Make sure the Dell webcam is listed and allowed for the apps you want to use.
Restart your Mac and monitor after connecting the USB cable to ensure everything initializes correctly.

Also, please check on firmware updates for both the Dell monitor and your docking station.

harrismx · 05-21-2025, 11:44 AM

OK! well that was easy. i thought i'd have to use the dock for all 3 but, derp, didn't.

thanks!!!!

05-21-2025, 10:33 AM	#1
mjaroch DisplayLink Team Join Date: Mar 2025 Posts: 138	Hello harrismx, Please try to use the USB cable instead of the HDMI one. Make sure the Dell webcam is listed and allowed for the apps you want to use. Restart your Mac and monitor after connecting the USB cable to ensure everything initializes correctly. Also, please check on firmware updates for both the Dell monitor and your docking station. __________________ Marta Jaroch DisplayLink Team Where to download the latest DisplayLink drivers How to report macOS issues to DisplayLink tech support for a speedy resolution

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05-21-2025, 11:44 AM	#2
harrismx Junior Member Join Date: May 2025 Posts: 2	OK! well that was easy. i thought i'd have to use the dock for all 3 but, derp, didn't. thanks!!!!